Abstract:

Objective To analyze job satisfaction and influencing factors of management departments, and to explore ways to improve satisfaction, so as to improve the staff satisfaction, enhance the enthusiasm and creativity of the staff.Methods Literature review and Delphi method were used to design the questionnaire, 9 first-level indicators and 28 second-level indicators included. The reliability and validity coefficients were 0.970 and 0.910, respectively. The questionnaire was evaluated by level 5 of the Likert Attitude Scale. The higher the score, the higher the degree of satisfaction. A total of 103 questionnaires were sent out and 103 valid questionnaires were collected, with a recovery rate of 100.0%. Chi-square test, t test, correlation analysis and multiple regression were used to analysis. P-value <0.05 was considered statistically significant. Additionally, multivariate linear regression was used for multivariate analysis, and stepwise method was used for variable selection, P-value <0.05 was considered statistically significant.Results The overall satisfaction rate was 82.52% (85/103), the lowest satisfaction was the work environment (60.19%, 62/103), the highest was the work status (90.29%, 93/103). The satisfaction in male (4.40±0.65) was higher than that in female (4.04±0.84) which was statistically significant (t=2.196, P=0.030). Job development prospects (β=0.44, s {}_{\bar{x}} =0.06, t=5.593, P=0.000), leadership satisfaction (β=0.39, s {}_{\bar{x}} =0.07, t=4.900, P=0.000) and professional titles (β=0.17, s {}_{\bar{x}} =0.07, t=2.643, P=0.010) were the most important factors for overall satisfaction. Conclusion The overall satisfaction of the staff of management department of the hospital is in good condition. Career development prospects, leadership satisfaction, job titles are important factors affecting overall satisfaction.

Key words: Hospital administrators, Job satisfaction, Questionnaires, Data interpretation,statistical, Factor analysis,statistical